Kuils River, South Africa
Nooiensfontein Rd De Kuilen
N/A
+27219034700
Always enjoy shopping at Pick and Pay River park.no disappointments
like
Nice
I can count the friendly staff members on one hand. The rest doesn't seems like they want to work or doesn't have a clue about give friendly service to clients. A supervisor helped me with a refund a couple of minutes ago and she didn't even greeted when she helped me rather turned her face away with an attitude when the cashier told her about the refund. Things like this made me call the head office in Johannesburg. They doesn't even know that a client always have right of way. I was pushed without a sorry several times by a staff member who claimed "she can't recall when it happened", I even gave time and location of the incidents but "there wasn't camera coverage" They don't even deserve 1 star.
Every weekend there is only 3 cashiers on duty, but 8 paypoints available, with the result of extra long queues. Avoid buying sausage here. You'll regret it.
Horrible staff - the female manager (I assume, is the manager) is so dead. The security is useless, no idea what they are there for and the cashiers clearly don't want to be there. Most of the specials are in the pamphlet only and not advertised on the shelf. Probably 90% of the products are priced incorrectly and the staff challenge you when you bring this to their attention. Disgusting!
Friendly cashiers but yet again pricing for products was not displayed. No staff around to ask - very few found on one side of the store. Did not want to walk back to fridges. Left without my novolite canola butter. Had to take another one in the range. Staff member at fruit and veg section , assisted me very quickly there. THANK YOU!
Worst Pick and Pay, ever. Definitely not customer friendly. Walked out of the shop recently - leaving my trolley filled with groceries, at the till - because of their failure to put the customer first - THEIR policy.
Newly renovated shop better to get around. However thing's are a bit unorganized if compared to other pnp shop's. Customer service needs to be reviewed
Deli
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