Search Icon

Master Audio Visual

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Durban, South Africa

masteraudvisdbn.co.za
Audio visual equipment supplier· Appliance repair service· Retail

Master Audio Visual Reviews | Rating 3.4 out of 5 stars (8 reviews)

Master Audio Visual is located in Durban, South Africa on 471 Umgeni Rd, Morningside,. Master Audio Visual is rated 3.4 out of 5 in the category audio visual equipment supplier in South Africa.

Address

471 Umgeni Rd, Morningside,

Phone

+27 313124213

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
D

D Fölscher

These guys are experts and very friendly. Happy to have entered this store and will be sure to visit again.

D

Dudu Maboea

I do not recommend this company to anyone. They are pathetic and overcharge customers. I had a problem with my washing machine. The pipe was not letting water in the machine. My machine is still under warranty and Makro contacted Master Audio Visual to come fix my problem. Noel, the technician, replaced the pipe with a weak and flimsy one and then I recieved an invoice with the bill of R1500. I queried this as Noel told me the pipe was worth R45 at hardware stores. The invoice stated that he replaced 3 parts in my machine. Which was incorrect. Noel returned to my home to change the pipe to a more durable one and proceeded to open up and disassemble my machine in order to, I presume, justify what was said in the invoice. In the process he broke the door of my front loader washing machine. He told me it will take 1 to 2 days to fix. I have been waiting 2 weeks and as I write this my washing machine has no door. I have been corresponding with Nemmy the manager from the company who has been no help. He has lied and made countless empty promises. He promised me a loan machine and I am still waiting for it.

S

Sthabile Shabalala

Poor service...they do not call to inform you that they cannot repair the TV even after 7 days of them taking the TV. I had to call Hisense directly to get information on the TV. Very pathetic and low class service. Won't recommend.

K

Kriden Gayapersad

Pathetic, unprofessional aswell as disgraceful time management. How does a business like this function been running in loop holes trying to speak to a superior.

R

Rudolf Kruger

One star is more than they deserve. Firstly they took a month to respond to my service call which was logged by the supplier. Then when they finally came to pick it up they also disconnected my washing machine disposal pipe which caused huge flooding. I was then told they will replace the door of my dishwasher just to notice when they returned it that they didn’t. Then they promised me a 2 day turnaround time just for it to last 2 weeks. Lastly, when they returned my dishwasher, without giving me a specific time, the delivery guy was unwilling to wait 15min for the washing machine to finish because they are connected to the same drainage and then being very rude to me on the phone when I asked if he would come back, which after receiving such poor service and absolutely no communication was a valid question. He then rudely replied he would be back and would test the machine before leaving. Guess what, he bent the inlet pipe so much that no water could flow through it and therefore the machine couldn’t work. He clearly did not test and just left. The lady, Faith, who answered the phone also told me multiple times she would get t back to me every time I followed up with them during the two weeks but not once called me. Never gave me feedback or updates on why a 2 day job, replacing the door, became a 2 week job. Stay away from this business!

T

Tristan moonsamy

Terrible it's 9:25am and they are still not open yet I phoned and they stated that they opened at 8am.

E

Elize Zwarts

Still waiting for my 3d tv since June 2017. Evertime I phone they will phone me back and it just never hapens. Go to collect my tv to take it to someone else and they crack my screen and they say they will get me another one. I did phone how many times after that but ja still waiting

T

TRUST INDEX

The service have been rated low by public, simply they overcharge on easy work. They are agents for many brands however cannot keep up with Service level agreements and provide the service the public needs. Ultimately you decide..

Top 10 companies in Audio visual equipment supplier category in South Africa

Close