Sandton, South Africa
92 Rivonia Rd, Wierda Valley,
N/A
+27112636500
What an awesome service experience. If you want to buy a Merc, this is the dealership to buy your next vehicle from..
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These guys are the best. I would like to know what motivates them, is it the pay or just brand loyalty? Same day I started at BMW Sandton and was treated like someone who doesn't have money then I went to Mercedes Benz Sandton, total opposite. They were excited to see me, offered free drinks & snacks and were happy to help me. You can tell where my money is going
Friendly staff, very smart establishment. AMG performance centre and Mercedes-Benz boutique
The place is nice and clean and quiet and the sales persons very helpful and they have a wide range of models to choose from
Always a pleasure when I visit this dealership, always greeted with a smile by everyone from security to the reception staff to basically EVERYONE, SPECIAL THANKS TO PULENG MOLELFANE from the service desk.
Great service. Lovely coffee. Five star. Thanks Trevor and Faisal. Wonderful people and place
One of the most gorgeous building I've ever seen. When you walk in, you have the feeling of being in a first world country. Perfectly professional and brilliant service.
What started off as a great service experience turned into a horrible overall experience. This is poised as a pinnacle Mercedes-Benz dealer but it really left so much to be desired. Having a look at new car sales, not one salesperson came to assist, which is a poor reflection already. I booked my vehicle in for some checks and the response was great but there was damage to the car while it was in their possession! No offer to repair the car at all and no supervision from any of the managers that are supposedly on duty. It truly is a huge letdown for a premium brand like this. Kia, which arguably does not play in the same price range repaired an entire door mirror they broke within a day, but Mercedes cannot be bothered to sort out damage to someone who has owned many of these vehicles. Unfortunately this experience means I won't be looking at Merc to replace my current vehicle. Absolutely disappointing.
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