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MTN Store - The Paddocks

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Cape Town, South Africa

mtn.co.za
Cell phone store· Business to business service· Electronics store· Screen repair service· Telecommunications contractor· Data recovery service· Internet service provider· Store· Telecommunications service provider

MTN Store - The Paddocks Reviews | Rating 2.7 out of 5 stars (8 reviews)

MTN Store - The Paddocks is located in Cape Town, South Africa on Shop 31, The Paddocks, Milnerton Drive, Milnerton Dr. MTN Store - The Paddocks is rated 2.7 out of 5 in the category cell phone store in South Africa.

Address

Shop 31, The Paddocks, Milnerton Drive, Milnerton Dr

Phone

+27 215553838

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

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M

Michelle Ellis

Probably the worst service I've received anywhere. Kirsty has made one mess up after the other with my contract upgrade. I eventually got my phone at the beginning of March. I went back 21 July to query my bill as I was being billed way too little to be told that my contract was not validated. What this means is that according to MTN records, I only upgraded yesterday. This will affect me when I have to upgrade again!!! The worst part was the manager just say there, not interested.

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Kirsty Daniels

The manger Carmen is the best very patient and very understanding all the consultants are always smiling

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Roxanne Swart

The most fastest and most efficient service I have ever received from any MTN store was the service I received from Blessing at this Paddocks branch! What a breeze to deal with!

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Imeraan-willem Marks

The store is going good and fast.. I think Assistant Manager willem really help me great and i could see some kind of change in the store. Great choice made MTN to put in charge a guy who knows how to help and always try to go a mile ahead for us as custumer. Dont disappoint us as customers by a different person next month. Some MTN stores like gardens should learn from great experience around.. I am your customer for 5 years and i am happy, people go to MTN paddocks for willem & team wow his also a willem btw

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Ryan Edkins

If you need to renew your contract, choose a different store. After being promised my new phone (after renewing my contract) with in a few hours as it had to be delivered from the warehouse in Montague Gardens, I am still waiting 5 days later. No communication with me unless I go into the store or call to query where my new phone is. Many promises to get my phone to me "before the end of the day" have gone by without a call. MTN's service is normally pretty rubbish and this reinforces that opinion for sure.

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Cianca Johanna Borchjes

I took out a new contract with MTN ( even though I was very hesitant but wanted the perks of free data) and now I regret it! Firstly I get a call to say I can collect my new phone only to get there wait 15 minutes - with a new born in the car to be told the system is not working and I wasted my petrol and time. The next day after 12pm I then had to call the store to find out what's happening due to their lack of service again I was promised a call back and nothing after 2 hours I just got into my car and drove as clearly nothing gets resolved unless we waste our time going into the store . I get the store, then the staff let me know I can get my phone. I let the bad service and regret for going to MTN slide until instead of 34 GB of data I got 19 GB. The main reason I went to MTN turned out to be a total mess. I called in and questioned this again was promised a call back nothing - I called in 24 hours later and then only got a email to say it was just logged. It is now exactly 4 days later and nothing has been done I don't have my 34GB data and all I do have is complete regret for not going to Vodacom or Telkom as their service is MUCH BETTER and they can actually resolve issues. I called into the call center and even that was useless!!! My advice THINK TWICE WHEN WANTING A NEW CONTRACT OR UPDGRADE

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Wendy Slabber

Avoid this store at all cost! The sales people are childish and very unprofessional. They are also not very clued up.

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achunni vlogz

Very worst service. Inefficient staffs.

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