Johannesburg, South Africa
93 Komatie St, Emmarentia,
N/A
+27116469173
It's only online during covid. Even during level 1
like
Store does not allow in store shopping. However please email them to arrange an order for collection
Absolutely the single worst shopping experience of my life! Both owner and staff are arrogant and unwilling to lift a finger to help or accommodate a paying customer. The hoops that you are required to jump through are numerous, this is not a fun or pleasant experience what so ever. I'm honestly surprised they don't require you to jump through actual hoops and rings on fire like circus lions. Even after they mess up your order, where you have specifically asked for something in email, they are unwilling to fix the error and offer no apology. You explain that you have travelled over 50km to visit their shop and still they are unwilling to assist you. The response I got was "come back tomorrow, I'm too busy right now to fix the problem" Probably the most hostile and passive aggressive shop owner I've dealt with, its a pity you can't give less than a single star rating.
They have lost the touch they once had... Hopefully they will pick it up. My last 3 experiences were subpar.. Hope they read these reviews and up their game. Its important to support local if local supports you.
Good range of brewing supplies at reasonable prices. Website seems outdated but quick response if you order by email.
As someone else suggested, they are very arrogant, don't take phone business must be good. I rather spent my money elsewhere. They can keep their kak beer.
Their website state they are open. They do not answer phone calls on either of the two published numbers at all. I drove all the out there (since they state they are open) looking for some products and was told at the door when I enquired about a product; "You and everyone else". They refused to assist and said if I wanted anything I can order online, but the waiting list is long and I just have to wait in the queue. Covid-19 is a poor excuse for bad business practice, I was there to spend money. This is NOT how business is done. May they be as successful in the future as my purchase experience with them today.
Disappointed to find it closed. Only trading online.
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