Cell C Paarl Mall

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Paarl, South Africa

cellc.co.za
Cell phone store· Cell phone accessory store· Internet service provider· Mobile phone repair shop· Telecommunications contractor· Telecommunications service provider· Data recovery service· Mobile network operator· Screen repair service· Telecommunications equipment supplier

Cell C Paarl Mall Reviews | Rating 3 out of 5 stars (8 reviews)

Cell C Paarl Mall is located in Paarl, South Africa on Cecilia St, Shop 88A, Paarl Mall. Cell C Paarl Mall is rated 3 out of 5 in the category cell phone store in South Africa.

Address

Cecilia St, Shop 88A, Paarl Mall

Phone

+27 847700089

Service options

Delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

Mon
9AM–6PM
Tue
9AM–6PM
Wed
9AM–6PM
Thu
9AM–6PM
Fri
9AM–6PM
Sat
9AM–6PM
Sun
10AM–4PM

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S

Sean Moodley

What a mess. Something as basic as a SIM swap is impossible for the Paarl team apparently. The first time I go in, the assistant tells me to do it via the customer care line fire to the way the SIM was RICA'd. Okay cool, get home and realise that I can't make any calls to Customer Care because neither my old SIM nor the new one I was told to purchase and use for the SIM swap is RICA'd. I go back a second time and tell them the issue. The assistant tells me (1) the previous advice I was given was incorrect and (2) they cannot allow me to contact Customer Care via a phone in-store because then they'll get heat from Head Office for not helping the customer in-store. Make it make sense? So now I can't get help in store due to the circumstances around the RICA situation but at the same time I can't contact Customer Care, nor will they help me contact Customer Care? All this time the original phone number I'm trying to keep is linked to my banking apps which I can't use anymore because of this whole situation. Nice one Cell C Paarl. Well done. UPDATE : I phoned another Cell C branch and they literally fixed the issue over the phone. Please don't tear your hair out over the inadequate service at the Paarl Mall branch, just go somewhere else :)

A

Adele Weyers

Very Bad service!!! They act like they are doing you a huge favor to help you. They did not really help me. My friend have had the same experience there. When someone obviously does NOT want to help you, then i don't want to buy from you!

Q

Quaani-ah Davids

Best service store ever, Never have any complaints and love their service delivery with my new upgrade. Loving my phone

G

Gilroy Zwaan

I don't think you deserve a star from me as there is no response from the shop when you call in. You cannot be that busy, I'm a loyal customer and it's instances like these that's going to determine whether I'll remain a customer or not! Thank you for the response but that 084135 no is not user friendly!

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Rayno Brits

Excellent service!!

P

Pieter Meynhardt

Best service. There's a woman in the shop called Ashrid. Thanks for your help all the time when I call in.

A

Andre Levens

Great Service from Staff

J

Jacques Jacobsz

Will be nice if I ask a simple question to get a simple answer and being told in a FU matter of fact manner that the person will not even do the effort to give me a proper answer.