Rustenburg, South Africa
11A Cobalt St
N/A
+27 145380378
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I rate them zero stars. Cheap in price but quality below poor, the boards were all scratched, plywood full of paint. Must be secondhand and I had to wait nearly 3 weeks for this #&@. 1 Delivery ended up to be 3 deliveries and some items I have ordered were sold to someone else. So why wait 3 weeks if I can buy it from Lumbercity the same day. I will never buy from plaza board again, i'd rather pay more for quality and service. I will rate the sales lady 4 stars for trying to sort out problems.
like
They sale boards, the service is below my standard, the waiting period is two weeks after order placement.
I recently had a most unpleasant experience at this company. I ordered 2 kitchen cupboards one being 870mm and the other 1.2m at an astronomical price. Firstly the never told me they do not assemble, on collection they did not have the correct counter tops I ordered,the doors were not cut so there was no edging only to find later that all the hinges were for corner cupboards,no assembly brackets etc. The sizes were completely wrong but at least I got two huge "cut off" boards. The manager sat on his chair with his hands behind his head not even remotely interested in sorting this problem out. Very disappointed in this company.
it helps to read reviews before doing business with companies like this. i wanted to buy boards there for my project . with all these bad reputation i won't set my foot in their store..
No follow up with the customer.. Had to call after 3weeks paid for my order. Collection day I receive a half order.. Am told my color boards WAS NEVER CUT. service is very slow.. You stand there while they not bothered if you receive help or not. Thanks to Desmond he went his way on checking how far is my order after waiting 2hours..
Customer service is awful. We were left all alone to load the material we bought without any assistance. The boss excuse was that almost knock time, mind you the store close at 1pm and we arrived at 12: 30pm only to pick up the material as it was already paid for. Every single stuff member of the business left and we were literally the last people in the premises having to fend for ourselves. I thought you don't close/leave shop until the last customer is assistant. Terrible experience.
Wow...You just feel like u stepped into another world when you enter Pbc Rustenburg...Friendly staff waitin to be of professional assistance to U...You notice immediately that they consider you the most important person in their environment...They also have everthin you require and are veri well trained in their field....The range of products offered at Pbc Rustenburg is also of great shout out...Well done tobthe team at Pbc Rustenburg....Keep up the grrrr8 work and may U grow from strength to strength
Their service is very bad, I waited 2weeks for them to finish cutting as I already paid which the told me 2 to 3 days. N guess wat I picked up my order today only to find boards only n everything else like cabinet handles n more wer not on their stock. N they had to return the money. Why didn't they tell me this earliern for the past 2weeks didn't they notice that they sold something that's not available on stock
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