Century City, South Africa
Century Ave & Summer Greens Drive
N/A
+27215556800
Extremely clean show room and very professional staff. Always greeted with the utmost respect and professionalism you'd expect in a Porsche centre. Very knowledgeable sales team and workshop manager.
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Beyond Disappointed! Today was a special day for my father, having worked so hard for his keep over many years to finally, on his 50th birthday year, spoil himself with a Porsche Targa that ended in nightmare. Porsche had confirmed that after 2-3 weeks of 'detailing' the car that he had purchased and after ensuring all imperfections had been addressed prior to my father booking a flight to Cape Town to pick up his vehicle. On arrival we instantly / without even looking hard enough noticed more than a few scratches, blemishes from polishing on the car and a poor attempt of cleaning the vehicle to the showroom quality we've thought to expect from Porsche. My father was so upset to the point that he did not want to accept this vehicle from Porsche on a matter of principle. Having been mislead that Porsche ensures a quality product (even on pre-owned vehicles) and customer service above and beyond any other. When purchasing a vehicle of this level, one expects to have the trust in the brand and some high standard of quality. Unfortunately for Porsche there should be no such term as 'dropping the ball' - balls should be dropped prior to anyone working at Porsche. Porsche should demand a level of customer service, exhaustive checking procedures, quality and 'maybe just give their cars a wipe down' before handing a pre-owned or new vehicle over to a new owner. We were offered free add ons to 'soften the blow' - when all we wanted was what we paid for, at the time we were told to expect it and for it to be in the conditions we were told to expect it in. Simple. We are yet to receive an apology email, sms, whatsapp or anything from the service providers at Porsche Centre, Cape Town.
Hi all I took my grand son to the showroom 29 01 2021 what an experience they really really great gave my son a poster and a book absolutely great. He said to his uncle my porche is faster than your audi.he cannot stop talking about it.
Highly professional staff. Clean and beautiful environment
PORCHE, a lifestyle . Cape Town Pirche showroom situated st Century City is an experience on it's own. From personalizing your Porche in the design room to the lifestyle gear store ,it is wonderful. Detail is epitomized by the children's Porche toys. A beautiful touch is the fresh flowers at a supremely customer centric operated dealership. With all the superlative Porche models on show all was trumped by the beautiful Porche Tractor on display. Did you know that Porche made tractors way back? Service centre , professional, knowledgeable staff is par for the cause. Roxanne , I shall have to keep on waiting for your call.
I had an appointment for a specific time to have my car serviced and a minor fault attented to. I duly artived slightly early and booked my car in. After being given a number of excuses why my lift has not arrived after more than an hour of waiting, my patience ran out. I complained to the service manager, who duly gave me another car. On collecting my car, the service was carried out but the fault not even attended to. This is poor service from Porsche and unacceptable
Looks awesome...but nobody came to ask me if they can help me.
I visited this dealership with the intent of viewing a brand new Porsche 911 & Cayenne S but there was none on their floor showroom. They mainly had second hand cars. I was not satisfied at all by what I experienced.
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