Port Shepstone, South Africa
Lot 718 Marine Dr Shelly Beach Margate
N/A
+27393150343
I made a telephone appointment 5 days ago to discuss my blood results. This is after I had to request my results and a follow up appointment with the Reception Team. On the Morning of my appointment the Receptionist Pretty calls me to tell me I have to pay for this appointment by EFT. So from the time of making my appointment to the appointment date at NO point was I mailed or provided banking details and advised on this process. Then my appointment which was scheduled at 10H15 doesn't happen. At 10H40 I call only to be told that the Dr is still busy... I had an appointment. Not only did I have to call the Dr to speak to a Receptionist that does not believe it is THEIR responsibility to call and let the patient know that the Dr is running late or needing to move the appointment. Instead I get told that she will just simply call me at 3pm. If you are looking fo a Dr to simply give you a prescription for painkillers and be on your way then by all means go ahead. I will not be referring these services to anyone that I care for.
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This is the most rude dr I have ever met!! She would not look in my daughter's throat or tel me what's wrong with my child or what medicine she gave me for my daughter. Very unprofessional! !!! Very very rude!!!! She only wanted me out the door! Money wasted and I stil don't know if my child has tonsillitis or just infection in ears!!!
This office was trying to con my wife into a covid test for one symptom that 3 percent of Covid patients even get. They also said it would be R150 over the phone for the visit. We got there and they had a different answer. It's only R150 if it's not your first visit to this specific office. It ended up costing R500 and just forwarded her the one symptom (mentioned to the nurse because of the sign that says you must let them know if you have any of those) and prescription for that. No consultation, no questions from the doctor, just a charge, a work note, and drugs for one symptom. As soon as the charge went through, the office left for home. They just wanted my wife gone and charged, not cared for.
Dr L Gagiano is a brilliant doctor. Excellent with diabetes and is a centre of excellence for it too. I was very ill and was correctly diagnosed after thorough analysis and care. What I have is difficult to detect and one needs to understand what to look for. I am now on my way to recovery. I cannot say thank you enough. The staff are super friendly and kind. Will recommend this doctor to anyone. It is paramount that a doctor has the time to listen to a patient and have empathy too. Great accolades to this doctor. Well done for always going the extra mile.
We were on holiday when I needed to see a doctor. Dr. Gagiano was available at an odd time, in the school holiday, and helped me with much patience, care and knowledge. Might have switched to her as my revered doctor, if she was in PTA.
Because of the friendly and grateful patients.
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