Durban, South Africa
Titren Rd, Sea View,
$$
+27 314655886
N/A
In order to rate it has to be a minimum of 1 , surely deserves no star. The company is in need of new senior management as it suffers from serious basic administrative anomalies. On a Saturday only one cashier open with hundreds of customers in the que at 8. No one thought of getting one more teller going. The branch manager roams the center shopping. A male clerk mans the door as security. A private runner conducts his business by soliciting irate customers outside charging them R350 for his 'instant" service. He uses the "post box" renewal counter to jump the licensing line. As for the old, frail and disabled, bri g your own chair and be prepared to join the long line of irate customers. Don't be fooled, there is no alternative. Its the long Q or the runner agent.
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I got my car license today. I was very impressed. Very well done. Staff were focused and efficient. It was the best experience I have had and couldn't be handled better. Well done, keep it up.
It's my second visit to this post office what helpful staff and well mannered. Excellent service
oh what a woow, was there for 1 hr to renew my vehicle licence , staff was so helpful and friendly. There are so efficient dispite the long queue, security ensures that you have everything you need, one staff members comes and checks if all the forms are filled in correctly, documents you have a valid and even makes copies for your id if you did not bring a copy. which makes the queue goes faster when you get to the tellers/counters. well done south way mall post office.
Very convenient to come and renew car licenses here. However if you want certified copies make sure the photocopier works.
Went to the post office on Friday to get my license disc renewed and found friendly staff and the queue went quick and sufficiently due to this. Even had a chair to sit on .Thank You
Please explain what does official closing time of 5pm mean??? You rush to get there at 4pm on a Tuesday, only to be told they close doors at 4pm. Does 5pm mean Post Office Staff leave on or before 5pm or customers can be assisted till 5pm?
Wait in queue for hrs. Certain ppl walking in cut queues. Try telling the oh so useless manager Pearl Mbatha. Wat a disgrace this post office. Try calling customer care. No answer EVER.
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