Pretoria, South Africa
1452 Walter Ave, Waverley,
N/A
+27 817555664
1-10 employees
Pretoria, Gauteng
Incredibly unprofessional company and people. I have been going back and forth for 2 weeks to try and view a property that is listed as available to rent. Not only was I never able to view the property but Marilyn never kept me updated or gave any feedback whatsoever. Her only responses were as a result of me having to ask over and over again for feedback, and last minute messages before I was supposed to view telling me I no longer could... and then the property is suddenly unavailable. I wouldn't mind if the tenant decided to stay on, as Marilyn now claims. My issue lies in the complete incompetence and lack of interest in their clients. After reading the other review about the company online I see I am not the only one displeased. Incredibly bad service and then empty excuses. I definitely would not recommend this company at all.
like
Been waiting for my deposit for over a year and up till today they do not answer my emails. What a bad service do not recommend at all
What a sheet company. If only I could vote -10 (vote against). I moved into a property May 2015 and the property that I moved into was not in good condition at all. I had reported multiple times regarding the maintenance issues we were experiencing at the property, and every time a maintenance guy came out, they never did a good job. I told Alcus about this and they would always say if something goes wrong I should report it back to them, and guess what something always went wrong and I would report it all the time. It got to a point where I was tired of reporting these issue as a proper fix would never be put in place. When I was moving out in April this year (2019), they said they were going to charge me for the same maintenance issues I had been reporting, yet a proper fix was never put in place whenever they called out someone to the do the fix. Alcus Properties is just a sheet company that aims to fix properties with peoples deposit's. -------------------------------------------------------------------------------------------------- Rely to the Owner: I informed you guys multiple times about the issues I was experiencing and it got to a point where I got tired of reporting as proper fixes were never put in place. At one point I informed you guys about this, but I was told to sign anyway, and if something happens again I should report it. So I didn't have the time to be reporting things that were never fixed properly from the start. Highly unreasonable.
This company is not even worth 1 star. The most pathetic service ever from a rental agency. They steal money. I see since last year they did not reply on one review, I wonder why, because they are thieves. They take your money and that is it. My kids were suppose to move into one of their rental units. When they went for the final inspection before moving in not a finger has been lifted to clean or do any maintenance to the place. Not even a hobo would move into the place in the state it is at this moment. Now they are refusing to pay back my kids money. I suppose they've spend it already and is not able to pay it back. Be ashamed man
4 months after your 'maintanance' used up most of the tenant's deposit. When will I receive the outstanding money? Or are you also not dept collectors? Where the tenant can breach the contract and the landlord can get and eviction order.
Excellent management of properties. They are number 1 in the business!! Top staff you can rely on.
Deli
The best companies in the category 'Deli'