Pretoria, South Africa
581 Justice Mahomed St, Muckleneuk,
N/A
+27 123434548
Extremely poor service, stayed at En gedi for 2 years, have no damages to property and always paid rental on time. Its been 2 months and I have still not been refunded my deposit, I have sent countless mails to "management" and been through many calls with the refund department. Absolutely poor service from zelriproperties.
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It's in a awkward place that's easy to miss if you drive too fast. As for the company, I had a 5 minute wait to sign my lease. But the guy that helped me (Donald) was extremely professional and explained everything clearly. He answered all my questions with satisfactory answers. However, after moving into my flat, I couldn't get anyone on the phone and I couldn't get a response via email to help with things that were wrong with the flat. It took 3 days for them to get back to me. The lack of urgency is an extreme annoyance.
The worst place to rent, no shelter for cars n only one entrance gate works since I don't even remember n cars parked on the entrance nor the road near the gate making it hard to pass nor access the gate, people make noise, parties n so on, in n out at the gate without proper access, no maintenance when it's necessary in the apartment, kids play every where even on the driveway, no sitting area only the braai stands without lighting. Please thing hard before renting there
I stayed in the premise for 2 years. They never did maintenence through out. The place was fasser house unit 104. I was told also that they dont give deposit, i made sure i took care of a place so that i can get back my deposit of R4050..today i received email from eumarie (refund) requesting my banking details.i replied with my banking details and asked how much to expect and i was told R108 i couldn't blv what i was hearing over the phone. I asked them why am i getting R108 out of R4050 and they said maintenance was done for lights and paint, i told them all that can't cost R4000 and i demanded invoice of maintenance done up to date i didn't receive any.. Contract is clear and you cant expect paint to be clean clean clean as there's nothing in the flat yet stayed there for 2 years with no maintenance .. If u know anyone to report this thugs do so, their licences for trading should be taken away from them
Don't expect to get your deposit back, lived at Fairwayveiw which is managed by them. No one who moved out in the 2 years I lived there got their deposit back, neither did I. I can't respond to their response so I edited the reveiw. It is not a lie and I have emails to prove it. I painted the flat before I left and they got a new tenant for the flat but I have no deposit back. you say I lie prove that you paid back my deposit for 128 Fairway Veiws when I moved out in August or what I had damaged to not receive my deposit. I have emails I have already sent and I was told the refund team will be in contact and they have not been. They said I am lying but I still have no deposit back or reason since August 2020
It’s been 3months since I moved out of Phoenix house, Boksburg. I still haven’t received my deposit. Their service is the worst.
I am a happy tenant, I have been with the company for almost 3 years now and there is nothing that I regret, every issue I ever had with maintenance was dealt with promptly and accordingly. I pay my rent on time every month and I am enjoying my stay.
Was thinking of renting one of your apartments, but the reviews on Hello peter makes me think otherwise...
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