Durban, South Africa
150 Quality St, Jacobs,
N/A
+27 314685424
Wheelchair-accessible entrance
Worst service, incompetent customer care, time wasters, Look somewhere else if you are serious about purchasing chemicals . These ones will waste your time . I wonder if it's the owner being I competent or he hired the worst employees ever. Generally. My experience with this company has bn terrible
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This company just has poor customer service on a whole. I'm still waiting for quotes from the 19th of March 2020. I've been phoning constantly ever since. To this day 25/06/2020 I still do not have a quote even after phoning and sending e-mails to the sales department and managers. I had to contact the Wadeville branch whereby a lady by the name of Kira assisted me with a quote but advised I cannot make payments to the wadeville branch and collect in Durban.
Pathetic!!! How do keep your business afloat if you can't even answer the phone to take an order?
Worst service Im here at their depot To buy cod Only one person does these sales Mr Hamilton He comes in late And when he comes in serves me with zero urgency 8.20am and still havent been served
Useless staff.Do not answer telephones, and switchboard no telephone manners.
went to buy some bicarbinate of soda....first had to go to protea office in jacobs.. fill in security forms then make payment in office which took about 20 minutes then was told to drive to prospecton ( 15 kms) depot to fetch goods ... more security forms to fill then another 10 minute wait in office for goods to be located and then loaded.. S o be warned and give yourself about an hour and a half .... terrible!!
Can't even obtain a simple quotation from the sales staff, nor do the staff even seem to know their own products
Arrogant. Incompetent.
Deli
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