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Asterio Medical Insurance

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Randburg, South Africa

asterio.co.za
Health insurance agency· Health· Wellness and Fitness

Asterio Medical Insurance Reviews | Rating 3.7 out of 5 stars (6 reviews)

Asterio Medical Insurance is located in Randburg, South Africa on 37 Harley St, Ferndale,. Asterio Medical Insurance is rated 3.7 out of 5 in the category health insurance agency in South Africa. Good health isn’t free, But it can be affordable. Many of us simply cannot afford the expenses of medical aid and we know how scary the costs of private medical care can be. At the same time we also cannot risk not being covered. That's where Asterio Medical Insurance comes into the picture. Access to private healthcare - We also allow you to see a doctor of your choice. Cover for medical emergencies AND day-to-day costs and checkups. Access to private hospitals and dental care.

Address

37 Harley St, Ferndale,

Phone

+27 873301154

Company size

1-10 employees

Headquarters

Randburg , Gauteng

Open hours

...
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A

Antoinette Somerville

Very friendly. Helpfull. Nice to speak to actual people when you phone

R

roxannemazibuko

Thank you so much for your professional service and customer centricity.

Z

Zuko Motloung

I appreciate the good service I received. I usually dont like these rating and review things, but when service has been this good by going the extra mile. a minute to give feedback is nothing. thank you

N

Nelius Smit

Please do not think you are covered when you are insured by Asterio Medical. My nightmare started when I was involved in an accident on a golf course last year on the 31-5-2019. I was hit by a golf ball in full flight on my right eye bleeding profusely and not being able to see as my face was covered in blood I phoned Asterio Medical and requesting an emergency ambulance to ferry me to the nearest hospital for treatment. To my absolute dismay they never pitched and my playing partner then had to rush me to emergency unit of a nearby private hospital. Here I had to endure major discomfort and stress as it took Asterio Medical exactly 2 hours to provide a reference number to the Hospital before they could attend to me. I am thankful that my Eye was saved by an amazing specialist at Panorama Mediclinic but has to go now for an procedure to remove a cathartic that is developing fast on the damaged eye. This small procedure was scheduled to be performed early in November 2019 and although Astrio Medical did promise to authorize the expenses prior to the operation to be performed they failed to attend to the issuing of a authorization number . Its now early February 2020 and I am told every day to speak to the person responsible to issue a authorization number but to no avail. They are never available and every time I do phone in they promise to return my call but again to no avail. For me it is terrible as the vision of my right eye is now partially impaired now. I am now forced to pay for the procedure myself but will reclaim the cost of the operation and obviously lodge a claim for the Consequential Losses and Damages suffered as a result of the impaired vision. C J Smit Stellenbosch.

N

Nigel Govender

Very friendly and Helpful

J

Johanna Marais

Very poor bad pathetic service We joined the insurance feb 2019, with alot of promises from their side that don't realize. On the 2nd of may 2019 we find out with a blood test that i had to pay out of my own pocket that i am pregnant. On 14 may 2019 at 04:00am i had a miscarriage at home. My husband phone and they give him a go ahead for casualties at my arrival, i had to be admitted to the ward with a miscarriage, just to get a phone call at 07:01am from Mohammed to say that the admission have been declined for a reason i have a 9 months waiting period on maternity, the more we try to explain to Mohammed that the baby has passed away the more he argued. Further the doctor have to take me to theater to clean up they refuse, we even tried to explain to Teresa the situation with now break through in understanding. The doctor discharged me, with recommendation to go to theater 15 may 2019. The people is incompetent and arrogant with no humanity and understanding to do their work, who are they to over rule a QUALIFIED DOCTORS decision. Who will be responsible if i started to bleed to death?

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