Randburg, South Africa
Ferndale
N/A
+27117081124
Unfortunately I don't have a success story. I took my 3D projector in for a new lamp, the machine started giving me lamp replacement messages. Natasha ordered and tried to refit the lamp, only to find out the one sent was incorrect. She suggested I leave the the machine with her so that she could make sure the right lamp arrives... it didn't, again the wrong lamp was sent. The machine was then sent to the Durban branch.... there I was told that it wasn't the lamp but the colour wheel that was faulty. Natasha has tried to find out what is really going on... to no avail.... needless after a year and a bit... I still don't have my projector.
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The service was brilliant. I will be sure to recommend your business as often as I can.
Great service, prompt delivery, a pleasure to deal with this company.
Awesome service from your company. Natasha, you're on the ball and responded immediately to all my queries via email. Will only be using you guys going forward.
Someone actually replied to my query on the website via email, but then never responded to my actual reply on their email. Just creates the perception that small customers don't matter. Not impressed.
Superb service! Had to source projector, sound, microphones, complete setup for a training session with only one day's notice and Superior Vision sorted us from A to Z. The equipment was brought on time, as promised and installed very professionally with attention given to even the smallest detail. The best part is they sorted us even without us having paid any monies. We urged finance to pay ASAP but still they had to follow set procedures that normally would have resulted in disaster but Superior Vision and their highly capable Natasha saw to it that our 70 seater training day kept to its itinerary. The invoice was settled on the same day as the event but can you imagine how things would have panned out if they were as stringent as all other companies? Competitive pricing, quality equipment, competent installers and honest business practices (they accidentally packed our VGA cable with their stuff the day after the event... When I phoned Natasha she replaced it without any question when I informed her of of the mistake, the rplacement cable was a brand new 15m VGA cable, something that doesnt come cheap) Thanks Superior Vision, you impressed me
Awesome company and staff to work with from initial contact to final production. Highly reccomend them
Rented equipment from Superior for my Joburg Artfair 2017 installation. Their team delivered equipment on time, immediately responded when I needed more help, picked up on time. The rental rate was VERY reasonable and I got a refund for the days I did not use the equipment. All in all a pleasure to work with friendly efficient Joburg people!
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