Cape Town, South Africa
9 Aylesbury Rd, Oakdale,
N/A
+27823006177
Possibly the best local fish store in Cape town. Great range of Freshwater fish, Saltwater fish, corals, plants, equipment and supplies at decent prices. Gary is super passionate about the hobby and has really upped the standards with the shop. Definitely worth a visit if you're in the area. All the fish I have purchased there have been healthy and relatively well priced. They'll definitely have my continued support.
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Wide variety of fish, marine corals, tanks and everything you need to set up amd maintain your aquarium. Owners very knowlegable.
In my view, this is the best aquarium shop in Cape Town. Gary the owner is an awesome person who is so passionate about the hobby and clearly loves what he does. His right hand man JP is on-point with his product information, his positive attitude and his top-notch customer service. Always a pleasure visiting here. They are full of helpful advice and they're probably the only store not constantly chasing the highest value sale. They genuinely want to provide you with the right solutions even if that means selling you the cheapest product on the shelf - or maybe even not selling one at all. I live quite a distance away so provided I am able to get there, then I don't shop anywhere else.
Amazing service under the new owner JP. Amazing customer service and they not looking to get the most out of your pocket, they actually give DIY advice. Clued up on Fresh Marine and Pond water setups and know their customers by name. Store is friendly and had some amazing client to client conversations. Definitely the best aquatic store in Cape Town.
I have only had the best customer service experience from rbm aquatics and will continue supporting this business for as long as I am the marine aquarium hobby. They are absolutely amazing as to how they treat their customers. They come highly recommended. Jeane Claude.. Keep up the amazing customer service and keep growing with each day. Lessons in life are learnt from mistakes and failures.. Not from success. JP the owner of the company.. Keep up the fantastic work and u certainly do not come across as a boss but a leader to your staff equiping them with the right skills to improve and become the best version of themselves. I will post some reviews of the items I have purchased. Keep up the great work guys.. Rbm aquatics.. R O C K S.. Kind Regards... MR I Hassan
JP is Unreliable. He promised to contact me om a custom fishtank since December last year. I went back 2 times and he promised again but it's been 6 weeks since the last time i wasted my time going to rbm aquatics and yet no word from him. He doesn't even have to decency to answer my calls. Pathetic service.
I would NOT recommend buying anything online from RBM Aquatics, my last three orders were all confirmed on the website and payment made for sending via courier. When it came to them packaging the items for shipment there were items missing from the orders on all three occasions!! I was promised refunds for all of these items and am still waiting for said refund despite numerous contacts with them where I was promised the refund was made/will be made the next day.
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