Shimadzu South Africa (Pty) Ltd

Spokesbody finances.nutrilab

Shimadzu South Africa does NOT support their customers. We have had severe issues with our very expensive instrument. We went as far as to replace the most expensive item on the instrument (at nearly 20% of the instrument's value) and the instrument is still not working. Shimadzu South Africa grossly over-works their tiny technician staff complement so that they are unable to provide us with the support we need. After more than 15 months of trying to get our instrument up and running we are still not running routine samples on the instrument. My recommendation: do NOT ever buy from Shimadzu South Africa, you will waste money and time in the long run.

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