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Core Group

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Sandton, South Africa

core.co.za
Computer store· Computers

Core Group Reviews | Rating 3,7 out of 5 stars (8 reviews)

Core Group is located in Sandton, South Africa on 1 Sandton Dr, Sandhurst,. Core Group is rated 3.7 out of 5 in the category computer store in South Africa.

Address

1 Sandton Dr, Sandhurst,

Phone

+27 115359000

Service options

DeliveryIn-store pick-up

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
M

Maqhawe Kofi Ahadzi Dotsè

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I bought a laptop form incredible connection in January, immediately the Touch Bar had an issue when I opened the device. The problem didn't persist for a month in. a month later the Touch Bar stopped working. It was sent to core and for four weeks I waited for a laptop, it came back , with dents that weren't there before, later the same problem came back. I can only get a new MacBook only if core technician confirms this fault, however, they didn't fix this before. They've damaged my machine with dents and its not even a solid three months of using this laptop.

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K Villareal

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Super efficient and great service. I was informed step by step via email and text. Courier collected my laptop on Monday. Friday repairs were finished. Monday morning 8am courier dropped off my laptop. Very fast! Very professional.

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Motlatso_ rm

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I must say at the very beginning you were in contact with me I was impressed. I wish your email replies were as fast as repairing phones since the only communication through a repair Centre is by email. My iphone was repaired from your Centre and satisfied with the outcome. Your packaging is very safe and reliable. My phone is as good as new.

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Gerry Mulford

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Totally unhappy with incorrect feedback and lack of technical expertise.Reported poor performance of an s6 battery only to be informed that after testing I was told that the battery was was fine. Although the phone was in the warranty period was informed that Apple do not guarantee batteries as they are considered consumables. As the battery was hopeless I paid to have it replaced by Apple at my cost. Phone arrived back two days ago and the new battery has performed perfectly Obviously the Technical Expertises is sadly lacking if they cannot even test a battery, or was it just to avoid their Warranty obligations.

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Amri Van der Merwe

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If there were 0 stars that is what I would have rated the Core Group. Poor poor poor communication! Charges R15k to repair a laptop and take 2 weeks to deliver despite a promise of 7 days turnaround? Disappointed!

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Anthony Briggs

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I contacted them online to find out about replacing my iPhone battery and booked an appointment. I arrived early for my appointment and was served 30 minutes late. When I got to the counter they said I needed to hand in my phone and it would take 3-5 days. Two questions: 1. Why did they not tell me this during the on-line chat or in the email booking confirmation? 2. If I needed to hand in the phone, why did I need to stand in a queue for 40 minutes waiting?

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Leon Keulder

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This is the worst experience I’ve received from a computer store. They promised to contact you if you send in a repair and they just don’t. It took me 4 weeks to get my MacBook Air sorted just to receive the MacBook back totally erased without Any communication! Then they just want you to pay without checking if it works!! It’s a embarrassment to the brand of apple if people are servicing people like this!! I’ve lost total respect for the CORE group as well as Istore! Especially in the way Istore Cresta handle this matter as well!

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Jacob Makgato

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My most preferred Istore because of its exceptional service and super friendly staff. They really go an extra mile to assist customers and deliver value for money. There is a coffee shop at the back which sells a mean cup of coffee and eats. It has a pleasant environment and good views of the garden. They have a factory shop which could save you money on some of device needs and accessories. Big up some of the guys are always super stars ️ for customers Tsitso, Tumi and Sash.

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