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Sandton Licensing and Testing Department

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Johannesburg, South Africa

Driver's license office· City government office

Sandton Licensing and Testing Department Reviews | Rating 2.7 out of 5 stars (7 reviews)

Sandton Licensing and Testing Department is located in Johannesburg, South Africa on 8th Street & 9th Street, Marlboro Gardens,. Sandton Licensing and Testing Department is rated 2.7 out of 5 in the category driver's license office in South Africa.

Address

8th Street & 9th Street, Marlboro Gardens,

Phone

+27113216354

Open hours

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Nomzita Wasim

Not too bad. Collection is very quick. No need to make an appointment. Be sure to carry a pen when going there. No cash. Only card payments for now because of Covid. For anything else, get there early and make that appointment online to avoid disappointment.

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Dean Gulston

The actual process of renewing your driver's licence is fairly quick and easy, such as filling in forms, eye tests, fingerprints and getting your photo taken. However, payments take forever to finish. You will wait in line for hours until you finally pay the fee. In my case, after waiting in line to pay for 2 hours, the systems were suddenly offline and I had to come back the next day just to pay, which took another 2 hours on that day. When I collected my licence, the process was simple. I just handed them my temp licence and proof of payment and they brought it to me in about 15 to 20 minutes. It took that amount of time since they were collecting other people's licences at the same time. One other problem, however, is that there are no signs. Nobody/Nothing tells you where payments happen, nor where the renewal process happens, nor where collections happen. You always have to rely on asking others first, and unfortunately, sometimes the people you ask, don't even know where you are supposed to go.

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Charlotte Mabela

It was quick in and out. Loved the no cash policy. I think the station has improved a lot. The only thing is that the staff was not so friendly, but I the service process was quick so I don't mind.

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Ainsley Chetty

Absolutely terrible service here. We arrived to fetch my wife's drivers license. The guard on site asked for a receipt (we were not aware that we needed this) so we asked if we could use an ID instead to fetch it. He agreed so we left the ID in a box which would then be used by a member of staff to fetch the license. After some time had passed an employee comes through and has a small argument with the guard saying he cannot use the ID to get the license. So the guard tells me to speak to him personally, the employee then lights a cigarette in front of my 38 week pregnant wife and very rudely says they can't issue out a lice se witbout a receipt. My wife says she thinks the recipt may be back in our car, so we go back to look for it and we find it. My wife is now too exhausted to walk back so I go back and present the receipt for her, the employee then insists that she walks all the way to sign for it even though he saw her there moments ago. I plead him to let me sign because she's highly pregnant and cannot walk back. Eventually she walks back signs for it and the staff member mumbles something under his breath then issues the card. I've attached a picture of the employee.

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marks maponyane

Service at Sandton Licensing Department was very efficient and all COVID-19 regulations consistantly observed. To all staff, keep up the good work.

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Touheeda Tayob

Very dissapointing.My daughter needed to only pay for her learners as appointment is next week thursday.The payment process took 2 and a half hours.For the payment they want eyetest done which is another queue you have to go to.The eyetest is not even mentioned on website. Due to covid they should at least allow learner applicant to pay online.or have a separate paypointfor learner applicants.Its crazy that people need to put aside 3 to 5 hours of queing to get things done .it took my 5 hours last week for a licence renewal

J

Janie Gibb

Fantastic service once there. Hardly anyone there. Parked inside and collected my licence within 20mins. Just need to put more signage up to find it. Not clearly marked.

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