Sandton, South Africa
40 14th St, Marlboro,
N/A
+27112625500
Great experience, helpful and friendly lady at reception. but here it stops, i got a great running vehicle at short notice, quite some damage all round, scratches and minor dents were checked and marked, agent quite engrossed in his own thing having conversations with friends who came to visit and collect some money, missed fuse box cover maybe a chip on windscreen which i am held liable. On return of vehicle this little chip was picked up by the agent checking vehicle with wrong check sheet, after few minutes checking he found he had wrong vehicles checklist and had to return to office to fetch correct sheet. Must say few days later this great experience turned into a nightmare on enquiring about the deposit refund, which had be refunded after 3 business days on return, but heard its to be after 14 days after assessment done. Still no deposit back and vehicle still for assessment I presume.
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Best customer service you'll get from the car rental company, the staff is friendly and always on alert to assist with anything
Great service..speechless
Their customer service needs work but I was able to eventually get a car, although not the one I had actually hired online the day before. I spent an entire morning online getting a car and I corresponded with a lady who confirmed everything I wanted but when I got there, it seemed nothing had been organized so I had to apply again from scratch in person. It took an hour before I was able to get a car. The car was in excellent condition and they did refund my deposit with days so that's a plus. Also, they are a good choice for those who want to use cash or make an Electronic Funds Transaction but I suggest call ahead first to save you time.
Easy to find very friendly staff and also helpful thank you
Fair Service. Communication on point. Returned my deposit within reasonable time. Good ethics
Good rates, great service
100% fair.. Good car's n clean
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