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Telkom Direct Fourways

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Sandton, South Africa

telkom.co.za
Cell phone store· Cell phone accessory store· Internet service provider· Phone repair service· Telecommunications service provider· Wi-Fi spot· Electronics store· Mobile network operator· Screen repair service· Telephone company

Telkom Direct Fourways Reviews | Rating 2.6 out of 5 stars (8 reviews)

Telkom Direct Fourways is located in Sandton, South Africa on Cnr William Nicol Dr & Fourways Blvd Shop NG60, Fourways Mall, Fourways,. Telkom Direct Fourways is rated 2.6 out of 5 in the category cell phone store in South Africa.

Address

Cnr William Nicol Dr & Fourways Blvd Shop NG60, Fourways Mall, Fourways,

Phone

+27 115113272

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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M

Mbekezeli Mhlanga

Its a Telkom store , it does not get better than this.

A

Andrew Badham

My wife's phone was stolen. I went to these guys the same day and got her sim replaced and an upgrade for her phone. Great customer service from smart people.

F

Francina Semenya

Useless. I cancelled my contract and asked for my number to be moved to prepaid. Only to wake up this morning and my number has been cancelled. I'm told there is nothing they can do. Now I am inconvenienced

H

Hentie Du Toit

After driving a total of 100km, twice, to the Telkom store at Fourways Mall to get a change of ownership done 20 days ago, we still have no feedback on the process. According to one of the front office staff, Thulisele, the branch manager Lebo Enele, sent our documents through to smart access division to process this. After following up yet again from our side, Mpho Magoro from the smart access division replied that no documents were received to process our change of ownership. Normal communication channels such as phoning or emails does not work. It's impossible to reach the right person through Telkom's useless options when phoning. To make it even more difficult no branch has a direct number that you can call to talk to the person you were dealing with the first time. With emails no one takes responsibility of the query and most times you wait days for a reply if you are lucky to get one. It's a shame that clients has to revert to bad reviews on social media platforms for companies like Telkom to wake up.

D

Daniel Bloom

Abysmal service. After spending neigh on 4-hours in total over the last few weeks trying to fix an internet coverage issue I went to 3 different stores. None of the technicians even knew what was wrong?! DO NOT SIGN UP FOR TELKOM. Their after sales service is truly embarrassing!

T

Tyron Cloete

Went to the big branch at fourways mall and was assisted by Thuli. Thuli went above and beyond in assisting me. Give that lady a bells, and a raise while you are at it!

D

Deseray Govender

Thank you to Tau @ telkom express fourways mall for the fantastic service, your product knowledge and professionalism has been great. Telkom please acknowledge Tau's great service as she is an asset to your organisation

S

Sinenhlanhla Mkhize

They don’t know what they’re doing. I’m currently on day 4 of not having wi-fi and a working landline. Everytime i go to the shop i’m told a different story. Akhona gave me the wrong number2follow up on progress of my request. And what’s fustrating is that the call centre redirects you to the telkom shop.

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