Cape Town, South Africa
30 Dorp St, Panorama,
N/A
+27219305564
I ask a simple thing like a rough idea of what imaging will cost for a private/cash client, but that cannot be given to me without a formal referral letter from doctor. I reply that I understand that a letter needs to be given, but I just want to know more or less what it will cost. Still I get told that I cannot have that information. Not even an estimate. Another Radiology company that operates in the same area sends me a quote plus discount for paying on same day. You are losing out on business
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Very bad communication, phoned reception and were told they are open until 13h00, arrived at 12h30, the same receptionist said they are closed and can't helped us. Also didn't inform us that we needed to bring the referral letter with. Time and effort wasted. Bad service!!!!
Very sad racist experience at this practice. Lack of empathy by the reception desk staff no greeting and or concern showed for my injury. They just work on appointments and no emergancy walk ins will be considered. I got injured on the 29th/01/2019 and was referred by our GP to have a scan done on a calf muscle tear at this practice on our arrival we were told the soonest date for a scan to be done was on Friday the 1st/02/2019, and that they don't cater for emergencies.I will never recommend this practice to anyone & I have Informed my GP of the treatment and or lack there off received by this practice and their very racist & unsympathetic frontline staff. We then visited another practice at N1City hospital and was help. Shame on the Panarama branch. Michael Albertyn.
Terrible. Made me wsit a half an hour after my appointment was supposed to be. Made me wait a further 19 min in a tiny clothing room a gown on.Then the woman told me to wait again when I was in the radiology room as she need "the radiologist" to make sure. If not for my appointment which was scheduled an hour and a half later than this one, I would have stayed there and complained to them.
Bad experience here, really bad service at Cape Gate Branch. Definitely do not recommend.
Deli
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