Midrand, South Africa
No 1 Midway Park
N/A
+27 114822501
Wheelchair-accessible entrance
Do not purchase headphones from this brand . We purchased the CX100 model from Takealot and the casing around the wires is very poorly constructed and broke within 3 months of using it. It’s very unsafe. If you read other reviews - this is said quite a few times. Unfortunately Takealot does not look after the warranty after one month so we were given Sennheisers number to call. The only option Sennheiser provided was to pay R300 to get it collected and returned to us or to drive to their head office which is no where near where we live and when we work how can you drive there during work days. They advised their manager would call me back but obviously no return call. Do not buy the CX100 headphones. It’s only given us a headache. We will have to throw them away. In fact I would think twice about ordering any of their Sennheiser products as their after sales service is also terrible Will purchase next from a brand that can actually attend to warranty issues if their product is faulty and wont rip off consumers to get it repaired.
like
Terrible service and attitude from staff, avoid at all costs
Best display of all makes and models. Good service and the best products
Great day at sennheiser
Friendly, knowledgeable and helpful staff.
Great products, amazing range, super sound...!
I was there last year December to get the Sennheiser 400S, and the service was good.
It was my first listen to Sennheiser headphones and I was blown away! The service from the guys were phenomenal, friendly, knowledgeable and accommodating. Going back for yet another pair ! Thanks for the heavenly experience.
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