Hartbeespoort, South Africa
The Village Mall, Schoemansville,
N/A
+27122532501
Received such good service - starting from the telephonic appointment J (the receptionist lady) was so kind also the optician/optometrist made me feel at ease and very professional during my consultation. Unfortunately the branch did not have the frame I wanted, BUT they made sure they procure it for me WOW. Hartbees branch is blessed to have J as the front help of the branch she's so joyful and pays attention to detail. THANK YOU FOR A GREAT SERVICE LADIES
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Excellent and friendly service. The practice manager, optometrist and both receptionists were extremely helpful and solved problems with smiles and gracious attitudes.
I’m 70 and this is the best service I’ve ever received from an optometrist! The cost was also half that of any other optometrist in Harties for the same spectacle. They also only use Essilor, which is the best! Thank you, you have a client for life!
Bad service. Not contacting me back regarding my prescription i sent through to them, If i do not call them , they will not call me. Called today AGAIN ( as i don't here from them at all) when the secretary picked up, he said he will call me back in a half a n hour as apparently they are busy with stock take?? poor service
I just don’t know what would need improving at this point. I’m absolutely happy with everything I’ve experienced here. Lezanne basson is awesome as well. She made me feel secure and confident during my eye test. No complaints at all with anything!
I started to have blurred vision in my one eye and also experienced every dry eyes. Leanne tested my eyes and suggests that I see a doctor at the Eye Institute for further management. Fortunately there was no serious problem. She then did an eye test again so that I can have new glasses without charging for the second test. The rubbers on the inside of the glasses broke and was replaced free of charge.
Lezanne Basson, the optometrist, takes the time to explain the results of your eye exam, describe your options and listen to your eye care needs. Just amazing service!
Every visit that I have had with Lezanne Basson had been very thorough and professional. She always makes sure she leaves well informed and that all my questions are answered. She addresses all of my eye issues and gives clear instruction to anything she wants me to do. I give this specsavers an A!”
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