Springs, South Africa
90 Nigel Rd, Selection Park,
N/A
+27118151824
Professional repair company. Repair all electrical products, TV and microwave equipment. Friendly staff and management. Worth considering to repair all your faulty appliances
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The extra view stopped working and we approach KH Electronics where upon Ettienne was sent out. Ettienne said he he reset the remotes to channel 1 & 2 and left and we took his word for it, that all is sorted. He charged us R400.00 for the callout and the so called settings. After he left we noticed that everything is still the same and nothing was fixed. We called Ettienne personally and he said that he will come the next week. He never came. Three days later we called the office and asked that Ettienne to come and look what the problem was. Ettienne never came. The following day, we tried to see if we could sort it out ourselves, because Ettienne didn't come either. We discovered that the extra view was not working, we called their Office if we could bring the DSTV unit in to test. After KH Electronics tested the extra view decoder it was clear that the unit was faulty. My question is how could Ettienne have set the two decoders to show different pictures if the decoder was faulty? And still charge me R400? The next day we called another Accredited DSTV installer, which arrived the very same day, through inspection they discovered the DSTV splitter connected by Dish was blown, but what was interesting was that this unit was left on the roof exposed to the weather. Great guys at COMTECH Satellite Installation! You guys are tops and still no Ettienne. Thanks Ettiene... you lost R3500.00
I truly believe with new management comes great responsibility and will definitely not advice using KH Electronics for TV repairs. I only got great reviews from people saying Kevin is the best at what he does - no the store is under new management but be sure you know who you dealing with before you consider making use of their services. The cold/rude reception I received was definitely a big NO NO, there is no customer service of any sort. I waited 3 weeks for answers from them, in which I was promised call backs but always ended up being the one to follow up!! Don't forget the lies - one moment suppliers are blamed for delays in parts, then the part is there, the next moment the part was never delivered. When I collected my Tv today, it was in worse condition than when I gave it in, all scratched and dirty - as was layed flat on the 'face' on the ground!! After all this and the damage to my Tv, they still required R200 "workshop" fee when I collected. THIS IS NOT A SHOP YOU WANT TO DEAL WITH!
Best electronic repairs in Springs. Thanks Kevin.
Tv is fix got scratched and not really customer friendly just feel weird to ask some things
Disappointed in work
Friendly staff, good workmanship and advice.
The people are friendly and efficient
Deli
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