Cape Town, South Africa
9 Rotterdam St, Monte Vista,
N/A
+27 215582979
This group of people spent 18 months helping me with a claim between 2 employers and redoing some paperwork...they tried every avenue to get the claims through and I appreciate all the effort, patience and encouragement!
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Complete waste of Money and time! This is company service is worse than trying to phone Telkom or GEPF to sort stuff out. Just do it yourself. You can not phone them just email. Our baby boy was 3.5 months when we received our fist payment and the quoted turnaround time for the following payments is past due already. WOULD NEVER RECOMMEND them. Wise I could give no stars.
I connected with them to ask some advice on a claim I had already started by myself. They were incredibly helpful.
I cannot in good conscience recommend this company and any services rendered by them to anyone. My claim took 18 months to be paid out, and this was with zero effort from Sweet Dreamz. I had to complete countless forms to reapply, only to be assisted by DoL directly and receiving my claim shortly after. The reapplication forms were also completely unnecessary I came to find out, because that was not where the issue was. SD provides no feedback or updates unless probed, and only then very generic responses are provided. A one star should be no stars, and I should be reimbursed for all moneys paid to SD. Highly disappointed.
My daughter did not have the best experience with Sweet Dreamz. Would think twice before recommending.
After contributing to UIF for over 20 years of my career, I have yet to receive my UIF payment and my child is 13 months now. Sweet-Dreamz is a scam - they take the administration fee but never action the application.
18months later my claim has still not been sorted (apparently due to delays at the DoL, despite the fact that my co-workers’ claims are being paid). Over the 18months, I have not once received proactive feedback from them without me reaching out from my side. I have been extremely patient. Really disappointed
Will never recommend this company. My son was 8 months old and they could never sort out my maternity claim. I received my money after going into the DOL myself and sorting it out myself. Staff are unsympathetic and rude. I would much rather have submitted my own claim than to have struggled all these months
Deli
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