Tembisa, South Africa
Cnr Andrew Mapheto & Isimuku Street
$$$
+27102420327
N/A
Fast service and a whole lot of space for parking and one of the best drive thru experience. The store is also big and for that it's never crowded. Not to forget the fact that it's next to a mall and a Complex, very convenient.
like
The park use to have a big screen and clean where everyone uses to come and enjoy. But now it's just a park with nothing special.
Yeah the place is great and need the sevices also great don't let it gou we can't just live it wee taught it.
Customer service at this McDonald's is the worst, the staff especially when working at the drive-thru service need to be retrained... The guy working tonight (02/03/2021)was so rude, didn't even acknowledge if he got everything down from my order, he just rudely asked me 'are you done'?, no thank you nothing I had to figure out that I must move to the next window. I'm going to start recording your staff that works at the drive-thru and report this McDonald's on different platforms including Hello Peter because this is not the first time I'm receiving such a horrible service here, we can't be getting such service like we are not paying customers!
Great experience, Great service and great food
I'm allergic to bread and sugar. I however researched as to which Burger is low carb, with less sugar and will not spike up my insulin levels and McDonald's came up tops for Ketogenic lifestyle. So I visited McDonald's(Birch Acres). I requested a Bun-less Burger and it was weird for them at first but they got it eventually... That it's only the same but just without a bun. They now know me and they just prepare everything for me without difficulties and I don't feel weird. I'm so grateful to the Staff and their team work, in order to make me feel just as good as the next customer. I'm grateful all the time especially to Portia at Birch Acres (Lovely Short Lady). I don't know her Last name but thank you so much for everything. I appreciate all the efforts.Customer Service at this Branch is everything and that's their main objective. It shows that they are not only trained but they Love what they do. Really grateful.
I am a customer with a special diet plan and as such I can not eat bread and buns. I can only have the Beef Patty, so I order a Bun-less "Mcfeast" burger which is allowed by my system. Thank you to Portia and Joshua Gwangwa from Mcdonald's Birch Acres, for always helping and taking care of me. I thank you from the bottom of heart. The two of you make my experience at Mcdonald's a happy one and I am grateful. When Joshua is off duty Portia helps and when Portia is off duty Joshua helps me. This is so heart warming. I hope Mcdonald's Birch acres values you as I do. You do this ever so consistently. Thank you so much.
Firstly, the store's card machine didn't work, which is a big inconvenience as I hardly carry cash around. Secondly, we ordered medium double quarter pounds and were given large, and it's not the first time this has happened. ENSURE YOU CHECK YOUR SLIP, THEY CHANGE ORDERS FROM MEDIUM TO LARGE ON PURPOSE. Thirdly, they had no sodas whatsoever!! Had to order milkshakes by force. Quite disappointing. Definitely will be buying from another McD going forward.
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