Thohoyandou, South Africa
R524 Shop 8B, Thavhani Mall
N/A
+27728443173
My 200i
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Looking to waste your time on a weekend? Look no further!! After going into upgrade to the iPhone XR - which is advertised all over the store, they 'couldn't find it on the system'. Finally once they found it, they are unable to give pricing based on my requirements. To top it off - they finally check only to say they don't have stock. Nice to know my hard earned money that I pay diligently every month for years goes absolutely nowhere. Textbook Vodacom!
My problem was simple. An insurance claim. For some reason I visited the shop on 4 different occasions as each consultant gave me different advice regarding a claim and had to return. It has now been 2 weeks since my claim has been submitted and when following up this morning they have no idea who I am and cant recall anything about my claim. AVOID THIS SHOP if you want your problem RESOLVED timeously.
Great service from Antonio! Will come back just to talk to him
Did my upgrade in November to a Huawei mate 20 pro as it was a pre order for a one of the first in the country i was assured a smart watch with it but had to wait for the watch since it would be delivered later on. 3months later after assuring me every now and then that they are just waiting for the rep to bring the product i get told that i wasnt one of the first 500 clients and didnt quality for the watch in the end? So they said i would recieve a package with other promotional items in to say sorry for about a month now that im assured nearly every week to arrive and after getting back to the shop for a 3rd unrelated matter (which is just as upsetting) i get told that the package did come but someone gave it away to someone else. Time to step away from this circus i suppose
Incredibly incompetent staff... Had to go back 4 times within the space of 2 days just to apply for a SIM card. Go anywhere else... And I mean anywhere.
Very bad service. No technician. Tablet in for repair (still under guarantee) for 3 weeks without feedback.
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