www.wunderlabel.co.za

Lee Ruth

I thought I was going to the best but my business has been brought to a complete standstill simply because the owner, Lukas, doesn't feel like sending me my labels. Before making payment Lukas agreed that my courier would collect the labels from the factory on a Thursday 4 February 2022 as it was extremely urgent. Upon his agreement I proceeded to make a payment. Wednesday Thursday and Friday, I called the Wunderlabel offices between 24 and 30 times a day to no avail. I emailed 3 times a day, no proper response acknowledging his promise. After taking to social media, I got a response. The labels are in transit (God knows from where when the courier was supposed to collect from the factory) and I must Collect Monday 9am. He then threatened to refund my so as to withhold my labels. When I asked if this was a threat, he very quickly backtracked. Now... Today is Monday and I have just received a call from my courier to advise that my order is not ready for them to collect. After taking to Facebook again, I was threatened by the owner AGAIN. SEE ATTACHED. I expect he is going to delay till Thursday and delay my soul source of income in the midst of a pandemic by 2 weeks! Is this because I am a coloured woman, I have no idea. But in my honest opinion, if you are a small black business person that needs labels for your clothing line, maybe look elsewhere where there isn't someone trying to sabotage your business. This whole situation is way to bizarre. And no i am not a past lover which may have been a reason for this silliness.

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