Johannesburg, South Africa
9 Lime St, Auckland Park,
N/A
+27 117261800
DeliveryIn-store shopping
Good Day, I went to the Bernia store in Imam Haroon Road, Lansdowne. Schauneen Fletcher was the lady who assisted me with the purchasing of the freeflowing foot and walking foot. She took her time in demonstrating how the feet works and allowed me some hands-on sewing with the respective foot. As I am a newby in quilting, she made me feel like a professional, giving me tips and just been so helpful. Nothing, Nothing was too much for her to handle and assist me. She has such a personality that working in a shop is just suited for her. She was pleasant, friendly, helpful and willing to go the extra mile to have made my experience the best I have received in such a long time. And during all this time that she gave me, she still assisted other customers who walk in and needed assistance/help! I was so excited with my purchases that I felt like a "kid in a candy store". She deserves to be the employee of the year for 2020. Karen Segers
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Great service. My wife's sewing machine is like new. Thank you.
Have loved Bernina ESA since the 1980. Service, friendliness and competence has always been great. Quintas the BEST machine technician ever!!
Prices quoted on the phone are incorrect, service is glacial. The part I replace keeps breaking, cheap plastic
Highly efficient staff excellent service and pricing
Marius the workshop Forman was Very Helpful and professional
An experience of a lifetime...friendly staff and so clever at what they do with their machines. Linda is extremely artistic and helpful. A very clever lady! I just hope I can use my Quilt Motion like she used it whilst giving a demo. Thank you Linda.
the service department is the best you can find maurice (,hope spelt)correct your knowledge of the machines is the best you go way and beyond to find the problems till you fix our machines. I was ready to give up on bernina till I found you thank you and your team for sorting out my machine. to the whole of bernina headquarters thank you for all your help iam so so grateful.
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