Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Telkom Direct Newcastle
Trustfeed Score 3.3
Newcastle, South Africa
CJ van Schalkwyk
Telkom Newcastle gives the worst support in the history of support. We have been sitting with a Telkom problem for more than a week where they will se...
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Telkom Inkwazi Mall Express
Trustfeed Score 1.8
Richards Bay, South Africa
Shaylin Harichand
Like most Telkom stores the service is pathetic. Cannot pay your account there, cannot solve technical or account queries, you are always asked to cal...
Telkom Cradlestone Mall Express
Trustfeed Score 3.0
Krugersdorp, South Africa
Nthabiseng Montso
Walked into the shop and had a look around. Noticed that most of the sales people were preoccupied but did not even acknowledge my presence. Stood and...
Telkom Direct Richardsbay
Abdullah Rawat
Terrible customer service, I enquired about a deal on the website thereafter received an email saying that I can visit any Telkom store to apply for i...
Telkom Direct Vanderbijlpark
Trustfeed Score 2.8
Vanderbijlpark, South Africa
Shirley Frost
Telkom service centre advised we have to raise our query with Vaal Mall branch. We have been trying to get through on the telephone for weeks now but ...
Telkom Direct Matlosana Mall (Klerksdorp)
Klerksdorp, South Africa
Raymond Horn
They upgraded me. But now my Sim doesn't work anymore. And the phone they gave me can't even use basic Google apps.
Telkom Direct Key West
Trustfeed Score 2.9
Suennel Style
It was very well organized with the right COVID19 protocol. However the service was super slow. Super slow.
Jake's Cellular Services
Trustfeed Score 4.6
Polokwane, South Africa
Suzette Fernandes
Amazing service! Highly recommend Jake's cellular.
Telkom Trade Route Express
Trustfeed Score 2.1
Lenasia, South Africa
Nokubonga Khwela
Slow staff, they take time to assist while there's long que. They failed to assist me with the sim swap they gave me some card and told me that it'll ...
Telkom Direct Middelburg
Middelburg, South Africa
Muzi Khumalo
Terrible service! Waited 48 minutes to purchase data bundle. Floor manager and staff kept walking in and out without bothering to attend to clients in...
Mtn
Trustfeed Score 3.5
irene vanaswegen
I was never been treated so bad and unprofessional by a service provider in my life. Thay will never see me again. After beeing a loyal customer for 1...
Telkom Direct Festival
Trustfeed Score 3.2
Kempton Park, South Africa
Glenn Glendrick
Worst telkom worst service waistbof time
Telkom Direct Jhb City
Trustfeed Score 3.6
Johannesburg, South Africa
Bernard Zungu
Poor customer service, they couldn't fix my problem with their cell phone which i only used for two weeks
Telkom Three Rivers Express
Trustfeed Score 2.7
Vereeniging, South Africa
frans herbst
If someone could please answer a phone at any telkom in this country it would really be appreciated
Zali Cell
Trustfeed Score 4.1
Bethlehem, South Africa
Nomsa Mabula
Their service is excellent and Keep up the good work.
Telkom Direct Mall Of Africa (The Boulders)
Trustfeed Score 3.4
Midrand, South Africa
Allison Powell
The shop was neat and clean and the staff were efficient and friendly, especially SeopaTlou who helped me. Nice that they bucked the stereotype! Well ...
Telkom Direct George
Trustfeed Score 3.8
George, South Africa
Michelle Heyns
I'm rating Megan Hendricks 5 stars for a friendly and superb service!!! Thank you very much Megan. Everything were quick and easy and boom. I have my ...
Telkom Direct Hemingways
East London, South Africa
Sisanda Cakata
Since yesterday I have been trying to phone Telkom store in Hemingway . During this time of Covid 19 the option is to call than to go in store just to...
Telkom Direct Northgate
Trustfeed Score 3.1
Randburg, South Africa
John Miller
I got a replacement sim yesterday morning, was told it takes 24 hours to activate, No guesses but still waiting for activation. Brian gave me the stor...
Hotspot Cellular
Fochville, South Africa
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Telkom Direct Potgietersrus
Trustfeed Score 3.9
Mokopane, South Africa
Julia Van Staden
Our experience today with Lleke was very good. He do everything to help us, and sort our problem out. He is very professional and friendly.
Telkom Direct Springs
Springs, South Africa
magda maritz
I get that we are dealing with a pandemic, but the service at Telkom Springs can definitely improve! Surely they can have more employees working at a ...
Telkom Direct Southgate
Johannesburg South, South Africa
Rocksan Bennett
Really friendly staff and Helpfull. It's important to treat others with respect , ull see just how far they will go to assist u.
Telkom Direct Clearwater
Trustfeed Score 2.6
Roodepoort, South Africa
Jacob O'Brien
Surprised that I had such a great experience from Telkom...
Telkom Direct Cresta
Sharda Govender
Very poor service. I upgraded my contract in January 2021, the consultant didn't explain in detail how it works. Ever since I got my new phone, I cann...
Telkom Westgate Express
Phatisa Rwexwana
I went to westgate mall to upgrade on the 1st of March 2021. I was told the device (Huawei P40 pro) I wanted to upgrade to was out of stock and they w...
Telkom Lakeside Mall Express
Benoni, South Africa
Anisha Garib
:( staff just want to make sales, and don't give the correct info about products. Pity that telkom sales model drives people to act unethically
Telkom Cornubia Express
Trustfeed Score 1.7
Blackburn, South Africa
Christina Pillay
I would like to acknowledge the sales lady who assisted me in purchasing a new contract today. Slindile Khumalo was very helpful, efficient and friend...
Telkom Direct Thavhani Mall
Thohoyandou, South Africa
Innocent Shivambu
They are quite slow when it comes to rendering their services, I went there twice in December, but I couldn't get any assistance. The first time the ...
Telkom Direct Gateway
Umhlanga, South Africa
Elbethel Mokoetle
UNBELIEVABLY PATHETIC & UNWELCOMING STAFF SERVICE! Nice as you are, the staff seemed disturbed from the moment you walk in to seeing a consultant mak...
Yebo Cellular & Electronics
Trustfeed Score 4.0
Pietermaritzburg, South Africa
DELL TON
workers are very helpful highly recommended that you shop here.I've always experienced excellent service from these guys.
Telkom Direct Benoni
Ron Jordaan
If the staff work any slower they will stop. Covid protocols observed and facilities are clean. But that is all I can say.
Telkom Direct Wonderboom
Pretoria, South Africa
Alicia Koekemoer
Thank you so much to Vivian Molo for your excellent customer service! Being what I think one of the most difficult customers today she handled everyth...
Telkom Direct Rosebank
Collins Nyamadzawo
Maybe it's because I went during off peak hours but the service was surprisingly quick. I had a problem with my phone and an agent promptly directed m...
Danielk Internet Café
Trustfeed Score 4.8
Sabata Modiko
Great place to be at... Friendly service nd Quality service
Devontech Computers
Donald Mangundhla
High speed internet
Telkom Direct Bluff
Bluff, South Africa
Dianne Pillay
The service I received was beyond excellent. I was in an out within 08 minutes. Thank you so much for the amazing service and advice.
Gizzo's Cellphone & Repair
Trustfeed Score 4.5
Mtubatuba, South Africa
Sipho Ngubane
Efficiency
Telkom Wonderpark Express
Akasia, South Africa
Engela Wanda Smith
Staff are really frienly Excelent customer service
Telkom Direct Alberton City
Alberton, South Africa
shonipat Nemakhavhani
Regret going to the shop Big time , was helped by useless incompetent Guy musandiwa Khumalo. took out a sim contract and went to do a change and he bl...
Telkom Greenstone Express
Trustfeed Score 2.5
Edenvale, South Africa
Eugene Vermaak
Went in for a upgrade Mr ngobeni was friendly quick and professional. Fastest my upgrade has ever gone.
The Real Repair Company - Melrose
Moments To remember
Bad service, the technician doesn't do his work properly
Telkom Direct Vincent Park
Lavhelesani Netshilaphala
Waited an hour in line to be told to check online for details pertaining to what is purchasable in the store. Agent clearly had no interest in selling...
Telkom Nicolway Mall Express
Sandton, South Africa
Rufaro Matongo
Very friendly staff as compared to other branches. Keep it up guys
Telkom Direct Mossel Bay
Trustfeed Score 4.3
Mossel Bay, South Africa
werner gerber
Waiting period to be served was more than a hour, but the help received and information given was top notch. Hannelie knew her products and did the ap...
Telkom The Grove Express
debbie loots
Arrived at door to be told I am going to have to come back as there are no staff as they have resigned and no new staff have been assigned.
Telkom Direct The Hub
Trustfeed Score 4.2
Centurion, South Africa
Louis Minnie
12 missed appointments from the 17th of January 2018 when my order was place going on 2 months and STILL no installation! 12 missed appointments from ...
Brothers Tech
Trustfeed Score 4.9
Xbox Shafee
I have always been happy with their service. Rather take your phone here then to skelm people , Very Honest I am impressed with their service Thanks t...
Telkom Sandton Express
Jean Pierre
This is the second time I went to Sandton city Tellkom office, paid for data, went home and nothing was loaded. I had to drive all the way back to tha...
Telkom Highveld Mall Express
Emalahleni, South Africa
Zandile Moloisi
Horrible. I took a phone last week on contract and it came with a smart watch. One week later the smart watch does not work and I'm told there's no wa...
Telkom Direct Tygervalley
Cape Town, South Africa
Lee-Ann Bell
Jowen is an amazing contact to have at Telkom. He tries as best he can to help. Since my mother in law's passing we have had issues trying to resolve ...
Telkom La Lucia Mall Express
Marlene Padayachee
This Store never got back to me. Shouldn't be there. Staff is not capable of service delivery. Never returned a called, yet promised to call me back.
Telkom Direct Nelspruit
Mbombela, South Africa
Faisal Patel
The staff really struggle with their knowledge on their product lines and are not really customer focused. Getting things done on their systems often ...
Telkom Direct Fourways
Mbekezeli Mhlanga
Its a Telkom store , it does not get better than this.
Kams Cellular
Durban, South Africa
Telkom Direct Mall@Carnival
Brakpan, South Africa
Brenda Muller
Awesome
Telkom Direct Hillcrest
Hillcrest, South Africa
Stefan Adendorff
Poor customer service. But it has become the culture in Telkom. Knowing I would regret it, I signed up for data with Telkom. For a few months it was f...
Phonetradr
Rams
Recently sold my phone with them. After completing the sale details the phone got collected the following day and was listed within 48 hours. It was b...
Cell Phone Repairing Shop Super Cell & Computers
Telkom Direct Ballito
Dolphin Coast, South Africa
Vladimir Lynov
Thank you to the service team. Fixed the line within 12 hours on Sunday. I had no hope. Well done!
Telkom Direct Bloemfontein
Bloemfontein, South Africa
Louisa Schoeman
I love the team at college square. Always helpful and quick never problems when I am done.
Mobilesoft Cellular
Dina Kanjee
If you need to get yr stuff sorted in good, quick time and incredible efficiency, these are the people and the place to go to. You left with an ease o...
Telkom Direct Hatfield
Sheridan Atkins
Hatfield Plaza parking is badly lit, and there is so much red and white tape making it difficult to park easily. Telkom Direct Hatfield was .most unhe...
Telkom Direct Canal Walk
Pieter Du Plooy
Great staff. Just a pity no technician to help over the weekend. Overall great experience
Telkom Norwood Express
Highlands North, South Africa
Husbando
Absolutely the best service I've ever received from a mobile communications and internet provider. They explain everything clearly and professionally....
Cellular Addicts
Gqeberha, South Africa
Marcel Ferreira
Helpful friendly staff and owner , highly recommended for any cellular and laptop needs
Telkom Direct The Glen
anand nagar
Impossible to get a friendly assistant here. After a long and patience-testing wait, you will be greeted by an employee who cannot answer questions co...
Telkom Menlyn Mall Express
Trustfeed Score 2.4
Elmé Janse van Vuuren
I hate Telkom for the poor service which I receive. Four years ago, when I took out 12 cellphone and LTE contracts for my business, the service was ex...
Telkom Direct Centurion
Elvis Mathaba
Place neatly packed and clean staff is also friendly
Telkom Parow Centre Express
Ashley Victoria Links
Hi there, The service I received was exceptional as I had a query which was handled telephonic ally by Ms Koebra. Definitely managed to assist me effe...
Telkom Canal Walk Express
Nabeelah Hendricks
What a fantastic experience at the Canal walk express branch. I walked in just for an enquiry and Tammy September had me gripped by her conversation a...
Telkom Direct Secunda
Secunda, South Africa
Werner Jordaan
The service is very excellent and the staff is very helpful and friendly
Telkom Direct Somerset Mall
Alison Knowles
We were in your shop for less than an hour and the service we received from Conroy deserves more than 5 stars. He is a valuable asset to your store an...
Telkom Direct Worcester
Worcester, South Africa
Ilza Moreland
Great service from the Mountain Mill store. But, I tried to phone to follow up on my application and nobody answers the phone. How can I contact the s...
Telkom Direct Phoenix
Phoenix, South Africa
Joshua Josh
My family went to telkom at Plaza to get the R199 deal that comes with 5Mbps line LockDown Promo , they said the area that we live in is bad,So must t...
Telkom Direct Capegate
S H
Wish I had the internet that I pay for, instead I pay for 50% packet loss and bad internet overall
The Real Repair Company - Pretoria
Itumeleng Ntsimane
They are fast. They changed my battery within the hour mark. I have no doubts that some work was done to my phone - however the integrity of the batte...
Telkom Direct Woodlands
Anna Atkins
If I could give 10 stars I would. after DAYS of struggling with Telkom call centre, we received professional and excellent service from Woodlands Telk...
Telkom Direct Mitchells Plain
Joy April
The service I received was excellent. Priscilla called me with updates and treated my request with urgency..So well done to her and the telkom team..m...
Telkom Direct Chatsworth
Chatsworth, South Africa
karen subramoney
Absolutely poor the staff are rude and do not care how they speak to customers... No one at the front they are busy idling around.. Had an incident wi...
Telkom Blue Route Express
Magenta Safari
I had an amazing experience with Telkom, Blue Route. Melissa Dass was very helpful with helping me upgrade my phone and she made it happen quickly. Sh...
Telkom Direct Whale Coast
Sandbaai, South Africa
Janine Olivier
I received great service from Sannie Barnard, upgrading my phone and contract, nothing was too much trouble! The store was busy through out my visit, ...
Sus Repairs
Sheila Mtakwa
The most amazing, quick, affordable and efficient service from this company. I would highly recommend to anyone. I got my phone screen which was damag...
Telkom Brooklyn Mall Express
Dr Wimpie Beeken
Meshack Van Wyk is a superhero as he performs all others staff duties, and still maintains his collective and customer focused mind. This Branch Owner...
Telkom Tygervalley Express
Sher Khan
Such a pleasant experience. Service delivery was excellent. Staff were friendly and polite. Nashua was professional, meticulous and offered great advi...
Telkom V&A Waterfront Express
Trustfeed Score 4.4
amy-jade adonis
Absolutely love! The amazing lady that assisted me was extremely helpful and friendly and deserves a raise.. Indeed a great shopping experience
Irestore ( Macbook, Imac, Iphone, Ipad Repairs - Cape Town )
Beyers van der Merwe
I am so glad that a friend recommended iRestore. I had no joy with the iStore, but iRestore came to the rescue. They fixed two of my laptops at a frac...
V Cell Clinix
Mount Edgecombe, South Africa
ViRuS _ZA
Great and reliable service everytime!
The Cellphone Shop
Trustfeed Score 5.0
eddwin kundiona
Friendly professional service and reliable.
Telkom Loch Logan Waterfront Express
Trustfeed Score 2.3
Mogamat Jacobs
Very nice mall to shop at, ample parking on the one side of the mall, on the other side, no more than 40 cars can park
Telkom Vangate Express
Shehaam Roode
Pathetic service received for Saudika at Vangate Mall, she phoned and smd's on 09.02.2021 saying his upgrade phone is ready for collection. When he ar...
Telkom Direct Baywest
Shukree Abrahams
Long wait. Assistant efficient. Issue resolved. Surprisingly good experience.
Cell Phone Repair
shane naidoo
Had my cell phone repaired very quickly. The price was good and I highly recommend these guys!!
Emkhuleni
Telkom Direct Walmer Park
Rian Cloete
Wish i took a photo of her. Under correction i thin the lady that was such a great help going out of her way to save me money and helped me save R4200...
Telkom Direct Waterfall Mall Rustenburg
Rustenburg, South Africa
lovemore muswaka
It was fantastic the service was excellent thanks telkom
The Real Repair Company - Head Office
marc s. van bergen
BE VERY CAREFULL FOR THIS COMPANY! Looking around at this platform, we are not the only one!!! This company sells 'new' and 'orginal' parts while they...
Computer Repairs Durbanville
Jacques Nolte
Repairs were done quickly and with reasonable/affordable cost. Even liquid damage on my laptop I presumed lost forever was fixed. I stand amazed and a...
Telkom Kolonnade Express
Tshepiso Mabeleng
Telkom kolonade shopping center needs to train their stuff on how to talk to customers,they will talk to you like they don't need their jobs.i have is...
Sa Cell World
Clarina Emanuel
A very clean Chinese mall. Loads of stalls to enjoy shopping at. A very pleasant experience. And a decent amount of parking spaces.